Khuzana Partner Program

Clear ground rules. Partner terms.

Version program-v2 · USD · 6 consecutive service months.

These guidelines describe the program. Selected applicants will receive a separate partnership agreement for review and signature before participation.

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Applicable commission and payout settings

25% for service month 1, followed by 10% for service months 2–6 of eligible collected base retainer fees, ending after month 6

Eligible revenue: Collected base retainer fees after discounts. Excluded: Taxes; Setup and project fees; Performance and meeting fees; Third-party costs and reimbursable expenses. Deduct refunds and credits proportionally.

Hold each commission for 30 calendar days after customer payment clears, then pay within 15 calendar days. For advance payments, eligibility is the later of hold completion and the covered service-month end; payment is due within 15 days of that eligibility. Only disputed commission is paused.

Accepted-referral protection: 90 calendar days.

1. Enrollment and relationship

Applications are reviewed individually. Selected applicants receive a separate partnership agreement for review and signature before participation. Applying does not create a partnership or authorize referrals. Participation is free, non-exclusive and carries no minimum quota. Partners are independent contractors, not employees, agents, franchisees or joint-venture parties, and have no authority to bind Khuzana. Partners must have legal capacity to contract and comply with their own employer, client and professional obligations.

2. Registration, eligibility and protection

Register the prospect's company, domain, contact, permission to introduce and introduction date using the designated partner channel before Khuzana begins substantive sales discussions. Current and former clients, and companies with an active opportunity or substantive two-way sales contact in the prior 90 days, are excluded; a passive CRM record alone is insufficient. Khuzana will aim to confirm acceptance or explain rejection within five business days. Acceptance is express and written, not automatic.

The first complete valid accepted referral receives attribution. An accepted referral must sign and make its first cleared payment within 90 calendar days of acceptance, unless an extension is agreed in writing before expiry. No self-referrals, referrals of entities you own or control, fabricated leads, duplicate attribution or undisclosed conflicts. No referral fee may be paid to the prospect's employee or procurement decision-maker for steering their employer's purchase.

3. Commission base, rate and duration

Commission is 25% for service month 1, followed by 10% for service months 2–6 of eligible collected base retainer fees, ending after month 6 on eligible collected base retainer revenue, net of discounts and proportional refunds and credits. Eligible revenue: Collected base retainer fees after discounts. Excluded: Taxes; Setup and project fees; Performance and meeting fees; Third-party costs and reimbursable expenses. Deduct refunds and credits proportionally. Ordinary payment-processing fees are not deducted from the eligible retainer base. Eligible retainer upgrades and downgrades within the window change the commission proportionally.

The first paid service start date begins 6 consecutive monthly service periods. Pauses, cancellation, reactivation, new contracts and renewals do not reset or extend the window. No commission applies to service beyond month 6. Advance or bundled payments are allocated to their covered service months; month-specific commission cannot be released before the relevant service month ends. Payments for eligible service months collected within 90 days after the 6-month window closes remain eligible; later collections require written agreement.

4. Hold and payout schedule

Commission becomes eligible 30 calendar days after the corresponding customer payment clears, and, for advance payments, no earlier than the covered service month ends. Hold each commission for 30 calendar days after customer payment clears, then pay within 15 calendar days. For advance payments, eligibility is the later of hold completion and the covered service-month end; payment is due within 15 days of that eligibility. Only disputed commission is paused.

No minimum payout applies. Complete verified payment and required tax information must be on file. Provide required verification through the approved secure channel; missing documentation does not forfeit earned commission. The owner must confirm this process before enrollment. A monthly statement will show eligible revenue, rates, holds, adjustments and payouts. Payouts are denominated in USD; method and any recipient bank or conversion charges are disclosed at onboarding. Khuzana bears its outgoing transfer fee. Partners are responsible for their taxes; legally required withholding is itemized.

5. Refunds, disputes, credits and chargebacks

A refund request pauses only commission on the disputed amount. Actual refunds and applied credits reverse only the proportional corresponding commission. Unrelated balances remain payable. Already-paid overpayments offset future commissions with supporting details; credits must not be deducted twice. A denied refund request releases only the disputed commission once original eligibility conditions have been met. A recovered chargeback restores only the associated commission. Provide supporting adjustment details and never deduct a credit twice.

6. Responsible promotion and information

Obtain permission before sharing prospect contact details and share only information necessary for the introduction. Respect applicable privacy and marketing requirements, opt-outs and confidentiality. Clearly disclose that you may earn a referral fee. No spam, purchased bulk outreach pretending to be Khuzana, misleading claims, fake incentives, cookie stuffing or other attribution manipulation is permitted.

Use approved brand materials only. Do not bid on Khuzana's name or misspellings in paid search, register confusing domains or social handles, or imply employment or authority. Partners cannot promise discounts, pricing, guaranteed leads, meetings, revenue or other outcomes. Each party retains its existing intellectual property and must protect the other's confidential information.

7. Termination and program changes

Either party may terminate with 15 days’ written notice. Ordinary termination preserves valid accepted referrals and earned commissions. Documented fraud or material breach may suspend only affected referrals, with an explanation and opportunity to respond; remediable breaches receive 10 business days to cure. Unrelated valid entitlements remain payable. New versions apply only to future accepted referrals.

8. Questions and disputes

Raise statement or attribution concerns within 60 days of the relevant statement, with supporting records. Khuzana will aim to respond within 15 business days and pay undisputed amounts on schedule. Parties should first seek good-faith resolution through the designated partner contact. The final executed agreement must identify the contracting entity, notice channel, applicable law and dispute forum; this draft supplies none by assumption.